support
~ or pick from these
~ start
How do I start using Delay Vilay VPN?
Launch the app and navigate to the Connect tab. Select a VPN server from the Servers list that best suits your location and privacy needs. Tap 'Connect' to establish an encrypted connection. Once active, a VPN icon appears in your status bar. You can then browse securely or explore the Match Signals tab to play the endless memory match game. All features are available immediately without requiring account creation or subscription.
Do I need to create an account?
No, Delay Vilay VPN requires no account creation, login, or personal information to use. The app operates entirely on your device without cloud synchronization by default. Your game scores, packing lists, and VPN preferences are stored locally on your phone. This design maximizes your privacy—we never know who you are or how you use the app. Optional cloud backup can be enabled in Settings if you want data protection across devices, but it is not required.
~ features
How does the Match Signals killer feature work?
Match Signals is our endless memory matching game with random card placement that keeps every game fresh and unpredictable. You flip cards to find matching pairs, and the game records your clearance time—the speed at which you complete the grid. Your fastest clear becomes your personal best to beat. Difficulty increases as you progress through larger grids. The game is designed to test memory and speed simultaneously, making it endlessly replayable.
Can I organize my packing lists by trip type?
Yes. In the Packing List tab, create a new list and specify its tripType—such as 'beach vacation', 'business trip', or 'hiking expedition'. The app provides PackingTemplate suggestions matched to your tripType, jumpstarting your list with relevant items. You can customize templates by adding or removing items and adjusting categories. The app learns your patterns and offers smarter suggestions over time. Your lists are stored locally for quick access before each journey.
~ data
Where is my data stored?
By default, all your data—MatchEndlessRun scores, PackingList contents, PackingItem details, and PackAchievements—is stored securely on your device only. We never access or see your data. Optional cloud backup is available in Settings if you want redundant storage, but device storage remains your primary source. No account or subscription is required; the app is completely free and ad-free, with no in-app purchases.
Can I export or backup my packing lists?
Yes. Your PackingList and PackingItem data can be exported from the Settings tab as a formatted file and transferred to another device or email. You can also enable optional cloud backup in Settings for automatic synchronization across your devices. Enabling cloud backup requires authentication but does not create a tracked account—backup operates anonymously. All exported data remains encrypted. No subscription is ever required for backup; it is a free service.
What happens if I delete the app?
Uninstalling Delay Vilay VPN deletes all local data—MatchEndlessRun history, PackingLists, PackingItems, and PackAchievements—unless you enabled cloud backup first. If cloud backup is active, reinstall the app and restore from the cloud. We recommend enabling cloud backup in Settings before uninstalling. Without backup, recovery is impossible once the app is deleted.
~ troubleshoot
Why aren't my VPN connections working?
Check that you have an active internet connection and sufficient data. Ensure you selected a VPN server in the Servers tab before tapping Connect. Some networks (like corporate WiFi or public hotspots) may block VPN traffic; try switching networks. If the issue persists, uninstall and reinstall the app, or contact us at [email protected] with your iOS version and error details. We will troubleshoot with you directly.
My Match Signals game crashes when I play longer matches.
This likely results from limited device memory. Close other apps before playing, especially heavy ones like video or social media. In Settings, ensure 500MB+ free storage. Clear app cache in your device's Settings app under Delay Vilay VPN. Update to the latest iOS version. If crashes persist, email [email protected] with your device model and iOS version for support.
The Packing List tab shows old items I never packed.
ForgottenItem records track items you marked as forgotten in past trips, helping identify patterns in what commonly gets left behind. You can delete these records from the Packing List tab by swiping on an item and selecting remove. To clear all historical data, open Settings and select 'Clear Packing History'. Individual items within a PackingList can be deleted one by one or archived for reference.